Garage door opener not working? Expert LiftMaster opener repair in Rochester and Monroe County. Remote issues, motor problems, sensor faults, and more.
When your garage door opener stops working, it can be surprisingly difficult to know where to start. The remote stopped working, the door reverses halfway down, the motor runs but the door does not move, or nothing responds at all — each symptom points to a different cause. Monroe Overhead Door diagnoses opener problems accurately and fixes them efficiently.
As a LiftMaster Authorized Dealer, we know their product line inside and out. We troubleshoot everything from dead remotes and misaligned safety sensors to worn drive gears, faulty logic boards, and stripped trolleys. Send us a description of what your opener is doing — or not doing — and we can often narrow down the cause before we arrive. Many opener repairs can be completed on the first visit.
When the cost of repair approaches the cost of a new opener, we tell you honestly and give you the option to upgrade. New LiftMaster openers are significantly quieter, faster, and smarter than units even five years old. We install the replacement the same visit whenever possible. Every opener repair and installation is backed by our 2-year parts and labor guarantee.
Tell us exactly what your opener is doing. A video or description of the behavior helps us diagnose before we arrive.
Our technician tests the full system — motor, drive, sensors, remotes, and wiring — to pinpoint the root cause.
We fix the issue on the spot whenever possible. If replacement makes more sense, we help you choose a LiftMaster unit and install it the same visit.
We test the opener through a full cycle including safety reversal and confirm all remotes and keypads work. Backed by our 2-year parts and labor guarantee.
Cold Rochester winters take a toll on garage door openers. Low temperatures thicken lubricant, reduce battery performance in remotes, and put extra load on motors already working against a heavier door. If your opener is struggling in cold weather, a tune-up or drive gear replacement can restore reliable operation before the motor burns out entirely.
Serving Park Avenue, South Wedge, East End, Charlotte, Corn Hill
Serving Webster Village, Hojack Trail, Webster Park, Basket Road
Serving Panorama Trail, Shadow Pines, Penfield Village, Four Corners
Serving Pittsford Village, Bushnells Basin, Schoen Place, Thornell
Serving Fairport Village, Perinton Hills, Egypt, Liftbridge Lane
Serving Ridge Road, Greece Ridge, North Greece, Long Pond
Serving Twelve Corners, Westfall, Brighton Village, Elmwood Manor
Serving Titus Avenue, Seabreeze, Durand Eastman, Bay area
Garage door repair costs vary depending on the issue — the type of repair, parts needed, and your specific door all affect the price. We provide free estimates so you know the cost before any work begins. Call 585-820-6559 for an accurate quote.
We are a LiftMaster Authorized Dealer and recommend their openers for reliability and smart home features. We install belt drive, chain drive, and wall-mount models to fit any garage.
Yes, we provide free estimates for all garage door repair and installation work. Call 585-820-6559 or use our contact form to schedule yours.
Rated 4.9 stars from 24 Google & Yelp reviews
“Ricardo, the owner himself came out to do the initial viewing of the garage doors I had on a house I closed on. They were both very old wooden heavy doors. He looked at the doors, realized right away that the doors were actually different sizes and gave me a reasonable quote to replace both doors. The day after the doors arrived, he had the old doors/rails/hardware removed and the new doors up and running. Would definitely recommend.”
“Such a pleasure to work with Monroe Overhead Door Co. They were able to do a quote over the phone and someone was sent out the next day. Rico was extremely professional. Job was done quickly and efficiently. After, I was taught how to do maintenance so the repair would last longer. So grateful for this company. Other local companies still haven't even given me quotes.”
“These guys are excellent! Rick was very easy to communicate with. His quote is honest and the work was amazing. He installed a 16' fully insulated Lincoln. It has been about 4 months now and I am very happy. I would highly recommend this company.”
“These guys are excellent! Rick and his Son were very easy to communicate with and a really quick response. His quote is honest and the work was quick and professional. He installed new torsion springs on my garage door the same day that I called them. I would highly recommend this company any day.”
“I called Rick on Saturday morning because my garage door would not go up. He asked me to send him a couple of pictures, and got right back to me with his diagnosis. He stated that he would be out between noon and 2 PM, and was here by 12:30. He determined that only one spring was required. He left the second on the bar and charged me only $200. He said to call him in seven or eight years when the first one wears out. Highly recommended!”
“Rick installed 2 garage door openers in 2018 at a very reasonable price. In March 2020, one of them stopped working. He came out right away and fixed it. Was a bad sensor. Would highly recommend Rick and Monroe Overhead Door company!”
“Since 2006 Rick has installed a new garage door at my house, my mom's house, and replaced broken springs on my brother's garage door. Great service, awesome price, awesome guy to work with, highly recommended!”
“These guys are the very best. You deal with the owner not sales people. Price was 20% less than anyone else for the same brand but upgraded model with higher R value. Couldn't be more happy with them.”
“I contacted the company Tuesday and sent a picture of my damaged garage door. By 3pm Thursday the door was replaced and beautiful. Very trustworthy.”
“Excellent prices, excellent response time, excellent communications. Pleasure to do business with.”
“We just got our "Italian living room" installed. It's a screen door for the garage door that we can put up and down. The customer service was fantastic and Monroe door put it up super fast. We ordered it and had it installed within a week and a half. It only took a couple hours to install as well. Our garage door was outdated so we also got a new set up with wifi access, keypad access and a safety beam. We absolutely LOVE everything they did. The prices were beyond reasonable and fair.”
“I called Monroe Overhead and spoke with Rick. He asked me questions to clarify precisely the problem. Though I couldn't recall specifics, he was kind and worked with my limited knowledge. He asked me to send him a photo of the garage door and the springs and scheduled to come the following morning. He was prompt, thorough, and professional. It was clear he knew garage door openers. I would recommend Monroe Overhead Door Company without reservation.”
“My garage door broke first thing in the morning and I was trapped at home, not able to get my car out. I called Monroe Overhead Door and Rick immediately responded, had me send him a picture of the door, called me right back, and came that morning to help fix the door. I appreciate the quick response, especially on a very snowy day. My garage door was fixed and open before the afternoon!”
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